No, you do not need an account to place an order with House of Tobias. However, creating an account allows you to track your orders, save your details for faster checkout and manage your account preferences with ease.

If you have forgotten your password, click the password recovery link on the login page and enter the email address associated with your account. We will send you instructions to reset your password.

If you do not receive the email within a few minutes, please check your spam or junk folder. Should you continue to experience difficulties accessing your account, please contact us and we will be happy to assist.

Yes. We offer free UK delivery on orders over £100. Delivery charges for smaller orders are calculated at checkout.

If you need to amend or cancel your order, please contact us as soon as possible. We will do our best to assist, but changes cannot be guaranteed once an order has been processed or dispatched.

We currently ship to selected international destinations. Available shipping options and delivery costs will be displayed at checkout.

If you have any additional questions, please contact us and a member of our team will be happy to assist.

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location and chosen shipping method.

Selected products may be available as bespoke commissions. Please contact us to discuss your requirements.

Items may be returned in accordance with our Returns & Exchanges Policy. Products must be returned unused, in their original condition, and with all packaging intact.

Many House of Tobias collections are produced in limited quantities to maintain exclusivity and craftsmanship.

You can contact us via our Contact page or by email. We aim to respond to all enquiries as quickly as possible.